Medical Assistant Prep
Professional · Healthcare · Certificate available
638 lessons 6.5h runtime 30 units 969 links between lessons Test yourself · 30 quizzes, a mid exam, and a final
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Begin with Unit 1: The Medical Assistant in the Practice. It sets the foundation for everything that follows.
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Unit 1: The Medical Assistant in the Practice 18 lessons, 1 lecture part
Lecture: Watch · 28:08
- 001 An Independent Course About One Role
- 002 Two Sides of the Work
- 003 The Clinical Duties worked example
- 004 The Administrative Duties worked example
- 005 Where Medical Assistants Work
- 006 Not a Physician Assistant
- 007 Working Under the Provider's Direction
- 008 Scope Is Set by the State and the Practice worked example
- 009 Policy Can Be Stricter, Never Looser
- 010 Judgment Belongs to the Licensed Provider
- 011 Reinforcing Patient Teaching
- 012 Accept Only What You Are Trained To Do
- 013 Closed-Loop Communication worked example
- 014 Reporting What You Notice
- 015 Confidentiality From the First Day
- 016 Qualities the Work Asks For
- 017 One Morning in a Family Practice review
- 018 A Request Outside the Role review
Unit 2: How the Body Is Organized, and the Words for It 22 lessons, 1 lecture part
Lecture: Watch · 29:03
- 026 Why Shared Words Matter
- 027 From Cells to Systems
- 028 Four Kinds of Tissue
- 029 Membranes That Line and Cover
- 030 Homeostasis: Keeping the Inside Steady
- 031 Function Across the Lifespan
- 032 Directional Terms in Pairs worked example
- 033 Three Planes of the Body
- 034 The Body's Cavities
- 035 Four Quadrants of the Abdomen
- 036 How Medical Words Are Built
- 037 Suffixes That Name Procedures
- 038 Suffixes That Name Conditions
- 039 Prefixes of Amount and Speed
- 040 Prefixes of Place
- 041 Roots That Name Organs
- 042 Taking a Word Apart worked example
- 043 Words for Recordings
- 044 Abbreviations Save Time and Carry Risk
- 045 The Processes of Life worked example
- 046 Reading a Note Aloud review
- 047 Describing Where It Hurts review
Unit 3: Body Systems I: Skin, Bones, Muscles, Nerves, Senses and Hormones 22 lessons, 1 lecture part
Lecture: Watch · 26:37
- 051 The Skin Is an Organ
- 052 Hair, Nails and Sweat Glands
- 053 Words for Skin Lesions
- 054 The Warning Signs in a Mole worked example
- 055 Four Shapes of Bone
- 056 Two Divisions of the Skeleton
- 057 Three Kinds of Joint
- 058 Three Types of Muscle
- 059 How a Muscle Attaches and Contracts
- 060 Central and Peripheral Nervous Systems
- 061 Four Parts of the Brain
- 062 The Spinal Cord's Two Jobs
- 063 Nerves of the Head and Body
- 064 The Autonomic Nervous System worked example
- 065 Neurons and Their Support Cells
- 066 Common Eye Conditions
- 067 How We Hear and Balance
- 068 Two Kinds of Hearing Loss
- 069 Hormones and Their Receptors
- 070 The Major Endocrine Glands worked example
- 071 Insulin and Glucagon
- 072 One Complaint, Many Systems review
Unit 4: Body Systems II and Common Conditions 22 lessons, 1 lecture part
Lecture: Watch · 24:35
- 076 The Heart's Chambers and Layers
- 077 Valves Keep Blood Moving One Way
- 078 Arteries, Capillaries and Veins
- 079 What Pulse and Blood Pressure Measure
- 080 The Heart's Own Pacemaker
- 081 The Lymphatic System
- 082 How Breathing Works
- 083 Breathing Rate and Lung Volumes
- 084 The Digestive Tract
- 085 The Small and Large Intestines
- 086 The Accessory Digestive Organs
- 087 The Urinary System
- 088 The Reproductive Organs
- 089 Diabetes and Its Main Types worked example
- 090 Signs of Diabetes
- 091 High Blood Pressure Is Often Silent
- 092 Cholesterol and Hardened Arteries
- 093 Coronary Artery Disease and Heart Attack
- 094 Heart Failure
- 095 Asthma
- 096 Chronic Obstructive Pulmonary Disease
- 097 A Morning of Chronic Conditions review
Unit 5: Drug Classes, Names and Indications 22 lessons, 1 lecture part
Lecture: Watch · 22:14
- 101 Generic Names and Brand Names
- 102 Name Pairs You Will Hear
- 103 Drug Classes Group Medications by Action
- 104 Beta Blockers
- 105 ACE Inhibitors and ARBs
- 106 Diuretics
- 107 Cholesterol-Lowering Drugs
- 108 Drugs That Affect Clotting
- 109 Nitrates for Chest Pain
- 110 Digoxin for Heart Failure
- 111 Bronchodilators
- 112 Corticosteroids
- 113 Antihistamines
- 114 Antibiotics Treat Bacteria
- 115 Antivirals
- 116 Types of Insulin
- 117 Diabetes Medicines by Mouth
- 118 Thyroid Replacement
- 119 Pain Relievers worked example
- 120 Antidepressants
- 121 Acid-Reducing Drugs
- 122 Checking a Drug Reference worked example
Unit 6: Medication Safety and Calculations 20 lessons, 1 lecture part
Lecture: Watch · 29:00
- 126 What a Medication Order Contains
- 127 The Five Rights worked example
- 128 More Rights in Recent Practice
- 129 Bar Code Scanning
- 130 Speaking Up About an Order
- 131 Reporting Errors and Near Misses
- 132 Leading Zeros, Never Trailing Zeros
- 133 Abbreviations Banned From Orders
- 134 Twenty-Four-Hour Time
- 135 Household Measures
- 136 Metric Measures
- 137 Rounding Rules
- 138 Dimensional Analysis worked example
- 139 A Tablet Practice Order worked example
- 140 A Liquid Practice Order worked example
- 141 A Weight-Based Practice Order worked example
- 142 Does the Answer Make Sense?
- 143 Know Your Limits With Medications
- 144 An Answer That Did Not Make Sense review
- 145 Recording What Was Given review
Unit 7: The Chain of Infection and Standard Precautions 22 lessons, 1 lecture part
Lecture: Watch · 26:28
- 151 Infection Control Protects Everyone
- 152 The Chain of Infection worked example
- 153 Breaking the Chain
- 154 Normal Flora Can Protect or Harm
- 155 The Susceptible Host
- 156 Standard Precautions for Every Patient
- 157 What Standard Precautions Include worked example
- 158 Hand Hygiene Comes First
- 159 When to Clean Your Hands
- 160 Alcohol Rub or Soap and Water
- 161 Washing Hands With Soap and Water worked example
- 162 When to Wear Gloves
- 163 Removing Gloves Safely
- 164 Respiratory Hygiene and Cough Etiquette
- 165 Masks and Respirators
- 166 Sharps Safety
- 167 If You Are Exposed
- 168 Cleaning Surfaces and Equipment
- 169 Handling Soiled Linen
- 170 Medical Asepsis
- 171 Surgical Asepsis
- 172 A Cough in the Waiting Room review
Unit 8: Transmission-Based Precautions and Protective Equipment 20 lessons, 1 lecture part
Lecture: Watch · 25:18
- 176 When Standard Precautions Are Not Enough
- 177 Contact Precautions
- 178 Dedicated Equipment
- 179 Soap and Water for C. difficile
- 180 Droplet Precautions
- 181 Airborne Precautions
- 182 Tuberculosis and Airborne Precautions
- 183 Moving a Patient on Precautions
- 184 Putting On Protective Equipment worked example
- 185 Taking Off Protective Equipment worked example
- 186 The Isolation Gown
- 187 Fitting a Respirator
- 188 Eye Protection
- 189 Known or Suspected
- 190 Protecting the Patient From Germs
- 191 An Older Term: Reverse Isolation
- 192 Radiation Safety: Time, Distance, Shielding
- 193 The Practice's Isolation Policy
- 194 A Patient With a Draining Wound review
- 195 A Rash and a Fever at the Front Desk review
Unit 9: Cleaning, Disinfection and Sterilization 20 lessons, 1 lecture part
Lecture: Watch · 23:57
- 201 Three Levels of Clean
- 202 Cleaning Always Comes First
- 203 Friction and Fluid
- 204 Three Categories of Risk worked example
- 205 Critical Items Must Be Sterile
- 206 Semicritical Items Need High-Level Disinfection
- 207 Noncritical Items Are Cleaned Where They Are Used
- 208 Read the Disinfectant's Label
- 209 Steam Sterilization
- 210 Two Common Steam Temperatures
- 211 Table-Top Sterilizers in the Office
- 212 Three Kinds of Indicator worked example
- 213 What a Chemical Indicator Proves
- 214 Biological Indicators at Least Weekly
- 215 Event-Related Shelf Life
- 216 Storing Sterile Supplies
- 217 Opening a Sterile Package worked example
- 218 The Unsafe Zones of a Sterile Field
- 219 Adding Items to a Sterile Field
- 220 A Turnover and a Sterilizer Load review
Unit 10: Workplace Safety and Emergencies 22 lessons, 1 lecture part
Lecture: Watch · 24:36
- 226 Federal Rules Protect Workers Too
- 227 The Exposure Control Plan
- 228 The Hepatitis B Vaccine
- 229 Protective Equipment at No Cost
- 230 Never Bend or Recap a Used Sharp
- 231 Sharps Containers
- 232 Biohazard Labels
- 233 No Eating or Drinking Where Exposure Is Possible
- 234 After an Exposure Incident worked example
- 235 Safety Training on Work Time
- 236 Safety Data Sheets
- 237 Reading a Chemical Label
- 238 Handling Biohazardous Waste
- 239 Body Mechanics Are Not Enough
- 240 Gait Belts
- 241 Lock the Wheels
- 242 Responding to a Fire worked example
- 243 Using an Extinguisher
- 244 Recognizing Anaphylaxis
- 245 Reporting Adverse Reactions
- 246 Warning Signs That Need Help Now
- 247 An Afternoon With Two Incidents review
Unit 11: Identifying the Patient, Taking the History, Documenting 22 lessons, 1 lecture part
Lecture: Watch · 27:44
- 251 Identify the Patient First
- 252 Ask About Allergies Every Time
- 253 Subjective and Objective Data
- 254 Primary and Secondary Sources
- 255 Build Rapport Before Sensitive Questions
- 256 Use a Medical Interpreter
- 257 Cultural Safety
- 258 The Parts of a Health History worked example
- 259 Demographic Questions
- 260 The Reason for the Visit
- 261 Exploring a Symptom With P, Q, R, S, T and U worked example
- 262 Rating Severity From Zero to Ten
- 263 The Medication History
- 264 Family Health History
- 265 Daily Functioning
- 266 Findings That Cannot Wait
- 267 The Record Is a Legal Document
- 268 The Progress Note and Your Part in It worked example
- 269 Document Promptly
- 270 Open and Focused Questions
- 271 Rooming a Patient review
- 272 An Interview With an Interpreter review
Unit 12: Vital Signs: Temperature, Pulse and Respiration 22 lessons, 1 lecture part
Lecture: Watch · 26:55
- 276 Vital Signs and Their Order
- 277 Notice From the Waiting Room
- 278 Four Temperature Routes
- 279 Taking an Oral Temperature
- 280 Wait After Food, Drink or Smoking
- 281 Tympanic Temperature
- 282 Axillary Temperature
- 283 Rectal Temperature
- 284 Normal Temperature Ranges by Route worked example
- 285 Pulse Rate by Age
- 286 Four Things to Note About a Pulse
- 287 Count a Full Minute When It Is Irregular
- 288 Grading Pulse Force
- 289 Taking a Radial Pulse worked example
- 290 Other Pulse Sites
- 291 Watching Respiration
- 292 Respiratory Rates by Age
- 293 Count Respirations for a Full Minute
- 294 Analyze and Report Right Away
- 295 Compare With the Patient's Baseline
- 296 Vital Signs on an Anxious Patient review
- 297 An Infant's Vital Signs review
Unit 13: Blood Pressure, Oximetry and Body Measurements 23 lessons, 1 lecture part
Lecture: Watch · 25:51
- 301 What Blood Pressure Measures
- 302 Ask Before You Wrap the Cuff
- 303 Rest First, and Ask About Caffeine
- 304 Choose the Right Cuff Size
- 305 Position for an Accurate Reading
- 306 The Two-Step Manual Method worked example
- 307 Korotkoff Sounds
- 308 Automated and Home Cuffs
- 309 Blood Pressure Categories worked example
- 310 Low Blood Pressure
- 311 A Crisis-Level Reading
- 312 Documenting a Blood Pressure
- 313 One High Reading Is Not a Diagnosis
- 314 Blood Pressure in Children
- 315 Pulse Oximetry
- 316 Oxygen Saturation Ranges
- 317 Nail Polish and Oximeter Accuracy
- 318 Height and Weight
- 319 Measuring Standing Height
- 320 Measuring an Infant's Length
- 321 Weighing a Patient in a Wheelchair
- 322 Body Mass Index
- 323 A Reading That Needed a Second Look review
Unit 14: Positioning, Examinations, Screening and Irrigations 22 lessons, 1 lecture part
Lecture: Watch · 26:40
- 326 Why Position Matters
- 327 Supine and Prone
- 328 Lateral and Sims' Positions
- 329 Fowler's and Semi-Fowler's
- 330 Trendelenburg Position
- 331 Lithotomy Position
- 332 The Tripod Position
- 333 Draping for Dignity
- 334 The Chaperone's Role
- 335 When a Chaperone Is Present
- 336 Assisting With a Pelvic Exam worked example
- 337 Assisting the Provider During an Exam
- 338 The Snellen Chart
- 339 Performing a Distance Vision Screening worked example
- 340 Near Vision Screening
- 341 Color Vision With Ishihara Plates
- 342 Screening Leads to Referral
- 343 The Whisper Test
- 344 Positioning the Ear for Drops
- 345 Ear Irrigation worked example
- 346 Eye Irrigation
- 347 A Morning of Screenings and an Irrigation review
Unit 15: Wound Care, Suture and Staple Removal, Minor Procedures and Supports 22 lessons, 1 lecture part
Lecture: Watch · 28:48
- 351 Three Ways Wounds Heal
- 352 Four Phases of Healing
- 353 Common Types of Wounds
- 354 What Slows Healing
- 355 Describing Wound Drainage
- 356 How Much Drainage
- 357 Signs of Wound Infection
- 358 Complications to Report at Once
- 359 A Simple Dressing Change worked example
- 360 Clean From Cleaner to Less Clean
- 361 Sutures and Staples
- 362 Removing Interrupted Sutures worked example
- 363 Removing Staples worked example
- 364 Adhesive Closure Strips
- 365 Stop if the Wound Opens
- 366 Preparing for a Minor Procedure
- 367 Cryotherapy
- 368 Biopsy Specimens
- 369 Rest, Ice, Compression, Elevation
- 370 Splints and Casts
- 371 A Suture Removal review
- 372 Preparing for a Laceration Repair review
Unit 16: Administering Medications 22 lessons, 1 lecture part
Lecture: Watch · 25:02
- 376 Routes of Medication
- 377 Giving Oral Medications
- 378 Some Tablets Must Never Be Crushed
- 379 Inhalers and Spacers
- 380 Eye Drops and Eye Ointment
- 381 Syringes and Needles
- 382 Drawing Medication From a Vial
- 383 Drawing From an Ampule
- 384 Keeping the Needle Sterile
- 385 Hold Like a Dart, Insert Quickly
- 386 Three Injection Types and Their Angles worked example
- 387 Intradermal Injections
- 388 Subcutaneous Injections
- 389 Subcutaneous Sites and Rotation
- 390 Intramuscular Sites
- 391 Finding the Deltoid Site
- 392 Aspiration Only When Indicated
- 393 The Z-Track Method
- 394 Insulin Is a High-Alert Medication
- 395 Safety Devices and Sharps After Injection
- 396 An Injection From Start to Finish worked example
- 397 One Injection, Done Right review
Unit 17: Respiratory Care and Specimen Collection 22 lessons, 1 lecture part
Lecture: Watch · 27:21
- 401 Oxygen Is a Medication
- 402 The Nasal Cannula
- 403 Oxygen Feeds Fire
- 404 Nebulizers
- 405 What Spirometry Measures
- 406 Coaching a Spirometry Test worked example
- 407 The Incentive Spirometer
- 408 Specimens Begin With the Order and the Lab
- 409 Label Every Specimen
- 410 The Clean-Catch Urine Specimen
- 411 Teaching a Clean-Catch Collection worked example
- 412 The Twenty-Four-Hour Urine Collection
- 413 Stool Specimens and Hidden Blood
- 414 Sputum Specimens
- 415 The Throat Swab
- 416 Nasal Swabs
- 417 Protection During Respiratory Swabs
- 418 Wound Cultures
- 419 Cultures Come Before Antibiotics
- 420 Sending Specimens to the Lab
- 421 Teaching Two Home Collections review
- 422 A Child's Throat Swab review
Unit 18: Point-of-Care Testing and Patient Education 20 lessons, 1 lecture part
Lecture: Watch · 22:40
- 426 What Makes a Test Waived
- 427 The Certificate of Waiver
- 428 Three Levels of Test Complexity
- 429 Follow the Instructions Exactly
- 430 Capillary Blood Glucose Testing worked example
- 431 Calibration and Quality Checks
- 432 Urine Dipstick Tests
- 433 Urine Pregnancy Tests
- 434 The Rapid Strep Test
- 435 Fecal Occult Blood Test
- 436 Recording and Reporting Test Results
- 437 The Teach-Back Method
- 438 Breast Self-Exams
- 439 Testicular Self-Exams
- 440 Nutrition Basics With MyPlate
- 441 Patients With Hearing Loss
- 442 Patients With Vision Loss
- 443 Older Adults
- 444 Patients With Disabilities
- 445 A Glucose Check and a Teach-Back review
Unit 19: Before the Draw: Patients, Preparation, Tubes and Order 22 lessons, 1 lecture part
Lecture: Watch · 27:13
- 451 Phlebotomy in the Medical Assistant's Role
- 452 Verify the Order First
- 453 Identify the Patient Actively
- 454 Ask About Allergies and Fainting
- 455 Consent and Comfort
- 456 Fasting Before a Blood Test
- 457 Medications That Matter for a Draw
- 458 Arms to Avoid
- 459 Where Blood Is Usually Drawn
- 460 Gather Everything First
- 461 Evacuated Tubes and Holders
- 462 Winged Sets and the Discard Tube
- 463 Tube Colors Can Vary
- 464 What the Additives Do worked example
- 465 The Order of Draw worked example
- 466 Why the Order Matters
- 467 Inverting Tubes
- 468 Let Tubes Fill Completely
- 469 Capillary Collections Use a Reversed Order
- 470 Positioning the Patient
- 471 The Patient Who Ate Breakfast review
- 472 Choosing an Arm review
Unit 20: Venipuncture and Capillary Puncture 20 lessons, 1 lecture part
Lecture: Watch · 26:08
- 476 Hand Hygiene and Gloves First
- 477 Applying the Tourniquet
- 478 Two Minutes or Less
- 479 Feeling for the Vein
- 480 Disinfect, Then Let It Dry
- 481 Anchoring the Vein
- 482 Bevel Up, Shallow Angle
- 483 Performing a Venipuncture worked example
- 484 Release Before You Withdraw
- 485 Pressure After the Draw
- 486 Filling Tubes From a Syringe
- 487 Hemolysis Ruins Samples
- 488 Blood Cultures Come First
- 489 Choosing a Capillary Site
- 490 Infant Heel Punctures
- 491 Performing a Fingerstick worked example
- 492 Limit the Number of Attempts
- 493 Comfort and Communication During a Draw
- 494 A Routine Three-Tube Draw review
- 495 An Infant's Heel Puncture review
Unit 21: Complications, Labeling and Specimen Handling 20 lessons, 1 lecture part
Lecture: Watch · 25:25
- 501 When Blood Does Not Flow
- 502 A Collapsing Vein
- 503 Know When to Stop
- 504 Hematomas
- 505 Signs That a Patient May Faint
- 506 If a Patient Feels Faint worked example
- 507 Bleeding That Will Not Stop
- 508 Avoiding Nerve Injury
- 509 Choosing a Bandage
- 510 Labeling Blood Specimens
- 511 Label at the Point of Collection
- 512 Some Tubes Need More
- 513 Wrapping Up the Draw
- 514 Packaging Specimens for Transport
- 515 Special Handling Requirements
- 516 Cleaning Up a Blood Spill
- 517 Why Specimens Get Rejected
- 518 Documenting the Draw worked example
- 519 A Draw That Did Not Go to Plan review
- 520 A Labeling Near Miss review
Unit 22: The Heart's Electrical System and ECG Setup 22 lessons, 1 lecture part
Lecture: Watch · 27:36
- 526 What an Electrocardiogram Records
- 527 The Conduction Pathway
- 528 The Heart's Natural Pacemaker
- 529 Backup Pacemakers
- 530 The Main Waves
- 531 Reading the Graph Paper
- 532 Twelve Views From Ten Electrodes
- 533 Which Leads See Which Part
- 534 Explaining the Test
- 535 Preparing the Patient
- 536 Preparing the Skin
- 537 Placing the Limb Electrodes
- 538 Placing V One and V Two worked example
- 539 Placing V Three to V Six worked example
- 540 Right-Sided Leads
- 541 Adapting Limb Electrode Placement
- 542 Telemetry Is Different
- 543 Remove Sources of Interference
- 544 Recording the Tracing
- 545 After the Tracing
- 546 Setting Up a Twelve-Lead ECG review
- 547 A Cold, Nervous Patient review
Unit 23: Recording Quality, Artifact and Rhythm 20 lessons, 1 lecture part
Lecture: Watch · 25:27
- 551 Inspect the Tracing for Quality
- 552 What Artifact Is
- 553 Muscle Tremor Artifact
- 554 Sixty-Cycle Interference
- 555 Wandering Baseline
- 556 Fixing Artifact worked example
- 557 Lead Reversal
- 558 The Machine's Reading Is Not a Diagnosis
- 559 Estimating the Rate From a Strip
- 560 Regular Rhythms
- 561 Kinds of Irregular Rhythm worked example
- 562 Normal Sinus Rhythm
- 563 Sinus Bradycardia and Sinus Tachycardia
- 564 Atrial Fibrillation
- 565 Premature Beats
- 566 When the Pattern Looks Dangerous
- 567 Notify the Provider of Abnormalities
- 568 Holter Monitors
- 569 A Tracing Full of Fuzz review
- 570 An Irregular Strip review
Unit 24: Reception, Telephone and Scheduling 22 lessons, 1 lecture part
Lecture: Watch · 26:43
- 576 The Front Desk Sets the Tone
- 577 Privacy at the Front Desk
- 578 Answering the Telephone
- 579 Telephone Triage
- 580 When the Caller Has an Emergency
- 581 Messages and Confidentiality
- 582 Scheduling Basics
- 583 Buffer Time
- 584 Open Hours and Wave Scheduling
- 585 Clustering by Type of Visit
- 586 Double Booking
- 587 Streaming and Fixed Appointments
- 588 Open Access, or Same-Day Scheduling
- 589 Scheduling a New Patient worked example
- 590 Return Appointments
- 591 Appointment Reminders
- 592 Documenting Missed Appointments
- 593 Cancellations
- 594 Handling an Upset Patient worked example
- 595 Checking Understanding at the Desk
- 596 A Busy Morning at the Front Desk review
- 597 An Upset Patient at Check-Out review
Unit 25: Office Technology and Electronic Data 18 lessons, 1 lecture part
Lecture: Watch · 21:14
- 601 The Electronic Health Record
- 602 Accurate Data Entry
- 603 Retrieving the Right Record
- 604 Three Kinds of Safeguards
- 605 Your Own Login
- 606 Automatic Logoff
- 607 Audit Trails
- 608 Backups
- 609 Encryption
- 610 Mobile Devices
- 611 Patient Portals and Secure Messaging
- 612 Every Device Falls Under the Safeguards
- 613 Physical Security for Equipment
- 614 Emergency Access to Records
- 615 Scheduling and Practice Software
- 616 Training, Malware and Reporting Problems
- 617 Stepping Away From the Workstation review
- 618 A Tablet Left Behind review
Unit 26: Insurance, Coding and Prior Authorization 22 lessons, 1 lecture part
Lecture: Watch · 26:24
- 626 Why Coding Matters
- 627 Insurance Basics: Premium and Deductible
- 628 Types of Health Plans
- 629 Medicare and Its Parts
- 630 Medicaid
- 631 Prior Authorization
- 632 Managing Authorizations and Referrals worked example
- 633 Two Kinds of Codes
- 634 The Two Levels of HCPCS
- 635 Using CPT Codes Responsibly
- 636 Modifiers
- 637 How ICD-10-CM Codes Are Built
- 638 Finding a Diagnosis Code worked example
- 639 The First-Listed Diagnosis
- 640 Do Not Code Uncertain Diagnoses
- 641 Coding Signs and Symptoms
- 642 Coexisting Conditions
- 643 Z Codes
- 644 Seventh Characters for Injuries
- 645 The Claim Form
- 646 Coding a Visit From the Note review
- 647 A Prior Authorization Done Right review
Unit 27: Scope, Consent and Ethics 24 lessons, 1 lecture part
Lecture: Watch · 28:51
- 651 Law and Ethics in Everyday Work
- 652 Scope of Practice Is a Legal Limit
- 653 What a Tort Is
- 654 Assault and Battery
- 655 Breach of Confidentiality and Defamation
- 656 Fraud
- 657 Negligence and Malpractice
- 658 The Four Elements of Malpractice worked example
- 659 Informed Consent
- 660 Implied Consent
- 661 Capacity to Decide
- 662 The Right to Refuse
- 663 Advance Directives
- 664 Living Wills and Health Care Proxies
- 665 DNR Orders, POLST and Donation Wishes
- 666 Core Ethical Principles worked example
- 667 Mandatory Reporting
- 668 Recognizing and Responding to Violations
- 669 Good Samaritan Laws
- 670 Ending a Patient Relationship
- 671 Terminating Care Properly
- 672 Documentation Protects Against Abandonment Claims
- 673 A Refused Injection review
- 674 A Question About an Advance Directive review
Unit 28: Privacy and the Medical Record 24 lessons, 1 lecture part
Lecture: Watch · 27:14
- 676 Protected Health Information
- 677 Treatment, Payment and Operations
- 678 Minimum Necessary
- 679 Incidental Disclosures and Safeguards
- 680 The Notice of Privacy Practices
- 681 The Right to Access Records
- 682 The Right to Request an Amendment
- 683 The Right to an Accounting of Disclosures
- 684 Sharing With Family and Friends
- 685 Personal Representatives and Minors
- 686 Before You Release Information worked example
- 687 Written Authorizations
- 688 Security for Electronic Information
- 689 What a Breach Is
- 690 Breach Notification Timing
- 691 Large Breaches
- 692 HITECH and the Breach Rules
- 693 Secured Versus Unsecured Information
- 694 Correcting the Record
- 695 Late Entries
- 696 Keeping Records
- 697 Disposing of Records Safely
- 698 A Request at the Front Desk review
- 699 Correcting a Charting Error review
Unit 29: Regulatory Compliance 22 lessons, 1 lecture part
Lecture: Watch · 22:09
- 701 Three Agencies, Three Kinds of Rules
- 702 Workplace Safety Compliance
- 703 CLIA Certificates
- 704 Laboratory Inspections
- 705 Controlled Substances
- 706 Schedule One
- 707 Schedule Two
- 708 Schedule Three
- 709 Schedules Four and Five
- 710 Locked Storage
- 711 Inventory Every Two Years
- 712 Keeping Controlled-Substance Records
- 713 Refill Limits
- 714 Theft or Significant Loss
- 715 Your Part in Controlled-Substance Compliance worked example
- 716 Reportable Diseases
- 717 Other Reportable Incidents
- 718 Reporting Workplace Incidents
- 719 Reporting Patient Safety Incidents
- 720 Records Can Be Reviewed
- 721 Rules Change
- 722 A Count That Did Not Match review
Unit 30: Capstone: A Patient Visit, Start to Finish 17 lessons, 1 lecture part
Lecture: Watch · 33:01
- 726 Putting It All Together
- 727 Before the Visit worked example
- 728 Arrival and Check-In worked example
- 729 Rooming the Patient worked example
- 730 During the Examination worked example
- 731 Procedures and Specimens worked example
- 732 Medications and Injections worked example
- 733 Checkout and After the Visit worked example
- 734 The Habits That Run Through Every Visit
- 735 Whole Visit: A Child With a Sore Throat review
- 736 Whole Visit: A Diabetes Follow-Up review
- 737 Whole Visit: Chest Discomfort review
- 738 Whole Visit: An Annual Physical review
- 739 Whole Visit: The Front Desk's Morning review
- 740 Where Your Role Ends
- 741 Learning Continues in Practice
- 742 The Medical Assistant You Are Becoming
Who this subject is for
- Medical assistant students
- New medical assistants and clinic staff in training
- Students preparing for a medical assistant certification exam
- Clinical and front-office staff refreshing the basics
Why Medical Assistant Prep matters
A medical assistant works on both sides of a practice: rooming patients and measuring vital signs, assisting with procedures and specimens, and running the front desk. This course teaches that work in the order a visit uses it, and defers every task to the provider's order, the practice's policy and state scope. It applies to:
- Vital signs and body measurements
- Infection control and workplace safety
- Phlebotomy and specimens
- ECG setup and recording
- Scheduling, coding and privacy
Time to complete
- of lessons (638, measured)
- 6.5 h
- of lectures (30)
- 13.1 h
- learning hours on the certificate, with quizzes and the final
- 29.5 h
Times are measured from the recordings and the exam time limits. Go at your own pace; nothing expires.
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