Medical Assistant Prep / Unit 24 MAS 588 short lesson, about 20 seconds
Open Access, or Same-Day Scheduling
Captions available
The idea
Open access scheduling keeps much of the schedule open for patients who call that day.
In practice
In a review of studies on wait times in primary care, open access scheduling was the most common intervention, and it may shorten waits for appointments.
Where people slip
It works only when the practice's supply of appointments keeps up with demand.
Your place on the trail
Every lesson rests on earlier ones and opens later ones. Tap any to jump.
Builds on
Unlocks
- Nothing yet depends on this.
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