Medical Assistant Prep / Unit 24 MAS 590 short lesson, about 20 seconds
Return Appointments
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The idea
Most return appointments are made before the patient leaves the office.
In practice
Offer a specific date and time, rather than asking when the patient wants to come back, and verify their address, phone number and insurance information.
Where people slip
For a series of visits, book the same day and time each week where possible.
Your place on the trail
Every lesson rests on earlier ones and opens later ones. Tap any to jump.
Builds on
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