Medical Assistant Prep / Unit 24 MAS 591 short lesson, about 20 seconds
Appointment Reminders
Captions available
The idea
Reminders help patients keep appointments and reduce missed visits.
In practice
Reminders include appointment cards, phone calls, and mailed or electronic messages; a card lists the patient's name, the day, date and time, and the provider's name and number.
Where people slip
Leave reminder messages only where the patient has given permission.
Your place on the trail
Every lesson rests on earlier ones and opens later ones. Tap any to jump.
Builds on
Something wrong in this lesson? Flag it · Sources for Medical Assistant Prep