Medical Assistant Prep / Unit 24 MAS 592 short lesson, about 20 seconds
Documenting Missed Appointments
Captions available
The idea
When a patient misses an appointment, record it in the patient's chart.
In practice
The record of missed visits and any attempts to reschedule shows that the practice tried to continue the patient's care.
Where people slip
Tell the provider about missed visits for patients with ongoing problems, who may need a call.
Your place on the trail
Every lesson rests on earlier ones and opens later ones. Tap any to jump.
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