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Medical Assistant Prep / Unit 25   MAS 611 short lesson, about 20 seconds

Patient Portals and Secure Messaging

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The idea

Patients increasingly want to communicate electronically, but ordinary email and texts may not be secure.

In practice

A secure patient portal, which requires the patient to log in, or an encrypted email system lets the practice meet security requirements.

Where people slip

Redirect patients to the portal for health questions, rather than replying with health details by ordinary email.

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