Medical Assistant Prep / Unit 24 MAS 586 short lesson, about 20 seconds
Double Booking
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The idea
Double booking means scheduling two patients for the same time with the same provider.
In practice
One source calls it poor practice and poor customer service; another says it can work when patients leave during the visit for tests, so neither waits long.
Where people slip
Use double booking only as the practice's policy allows.
Your place on the trail
Every lesson rests on earlier ones and opens later ones. Tap any to jump.
Builds on
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