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Medical Assistant Prep / Unit 11   MAS 260 short lesson, about 20 seconds

The Reason for the Visit

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The idea

The reason the patient is seeking care, often called the chief complaint, guides the rest of the interview.

In practice

Use open-ended questions such as "What brings you in today?" so the patient can explain in their own words, then ask focused questions to fill in details.

Where people slip

If the answers do not seem to fit together, keep asking gently until they do.

Your place on the trail

Every lesson rests on earlier ones and opens later ones. Tap any to jump.

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