Medical Assistant Prep / Unit 1 MAS 015 short lesson, about 20 seconds
Confidentiality From the First Day
Captions available
The idea
Medical assistants must keep patient information confidential, on the clinical side and the front desk alike.
In practice
A name on the schedule, a reason for a visit and a test result are all private, and you share them only with those who need them for the patient's care.
Where people slip
Hallways, waiting rooms and phone calls carry voices. Lower yours, and check who can hear.
Your place on the trail
Every lesson rests on earlier ones and opens later ones. Tap any to jump.
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