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The Lost ARC / Unit 18   ARC 426 worked example, 60 to 90 seconds

The Three Questions Revisited

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The idea

The capstone returns to the book's three questions, now with the whole framework behind each one, to apply them to a single person.

In practice

Step one: place the person on the hierarchy, using the field guide's signals from unit six, and hold the answer loosely. Step two: find the need most frustrated right now, autonomy, relatedness or competence, remembering that the three depend on one another. Step three: read the trust climate, including whether distrust has taken root, and what the culture teaches people like this person. Step four: choose the posture the answers call for, activate, inhibit or listen first, and watch what happens.

Where people slip

The book promises diagnostic precision from these questions; because, as unit six showed, the hierarchy is a lens rather than a law, each answer is provisional, and the fourth step is where the diagnosis is tested.

Your place on the trail

Every lesson rests on earlier ones and opens later ones. Tap any to jump.

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