The Lost ARC / Unit 11 ARC 266 short lesson, about 20 seconds
Director Paxton
Captions available
The idea
In the book's composite story, Director Paxton tells her team no positions will be cut, then learns two weeks later that three will be.
In practice
A team meeting within forty-eight hours: the specific acknowledgment, the full details, and a commitment to label uncertain information as uncertain.
Where people slip
Trust returned, the book says, gradually and incompletely, with residual wariness as permanent scar tissue.
Your place on the trail
Every lesson rests on earlier ones and opens later ones. Tap any to jump.
Builds on
Unlocks
- Nothing yet depends on this.
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