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The Lost ARC / Unit 12   ARC 276 short lesson, about 20 seconds

Culture Is Learned

Captions available

The idea

Edgar Schein defined organisational culture as shared basic assumptions a group has learned while solving its problems, and teaches newcomers as the correct way to think.

In practice

New employees learning what really gets rewarded by watching who is promoted, protected and punished.

Where people slip

The book stresses Schein's key word, learned: culture is absorbed from observed consequences, not designed in a mission statement.

Your place on the trail

Every lesson rests on earlier ones and opens later ones. Tap any to jump.

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