The Lost ARC / Unit 12 ARC 277 short lesson, about 20 seconds
Three Levels
Captions available
The idea
Schein described three levels of culture: artifacts you can see, espoused values that are officially stated, and basic underlying assumptions that actually drive behaviour.
In practice
Office layout and rituals; a mission statement on the wall; and the unspoken belief that senior people are above the rules.
Where people slip
The deepest level is often unconscious, the book notes, which makes it hardest to see and change.
Your place on the trail
Every lesson rests on earlier ones and opens later ones. Tap any to jump.
Builds on
Unlocks
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