The Lost ARC / Unit 11 ARC 259 short lesson, about 20 seconds
Distrust Spreads
Captions available
The idea
The book warns that distrust is contagious: when one person starts protecting themselves, others notice the shift and follow, even without knowing its cause.
In practice
Careful language, more documentation and less discretionary effort spreading through a team in weeks.
Where people slip
The leader often misreads the withdrawal as a performance or motivation problem, never linking it to the moment trust broke.
Your place on the trail
Every lesson rests on earlier ones and opens later ones. Tap any to jump.
Builds on
Unlocks
- Nothing yet depends on this.
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