The Lost ARC / Unit 11 ARC 258 short lesson, about 20 seconds
Quiet Violations
Captions available
The idea
The book argues distrust is usually born not from conflict but from the gap between what a leader says and does, especially under pressure.
In practice
A credit not given, a truth not spoken, a commitment not honoured, a person not defended.
Where people slip
The damage outweighs the act, the book says, because the act reveals something the person hoped was not there.
Your place on the trail
Every lesson rests on earlier ones and opens later ones. Tap any to jump.
Builds on
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