Generative AI at Work / Unit 6 GAI 138 short lesson, about 20 seconds
AI Incidents
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The idea
NIST's profile describes an AI incident as an event where an AI system's development, use or malfunction contributes to harm to people, critical infrastructure, rights or legal obligations, or property, communities or the environment.
In practice
An AI-drafted notice that gave customers a wrong deadline, causing missed payments.
Where people slip
NIST notes there are no formal reporting channels yet; use your organization's process.
Your place on the trail
Every lesson rests on earlier ones and opens later ones. Tap any to jump.
Unlocks
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