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Educational Psychology / Unit 11   EDP 1005 short lesson, about 20 seconds

Ginott's Congruent Communication

Captions available

The idea

In the humanistic tradition, Haim Ginott's congruent communication uses sane messages that describe the situation rather than label the student, accept feelings, praise sparingly, invite cooperation instead of legislating, and use I-messages for anger.

In practice

"I see paint on the floor; let's get paper towels," not "You're so messy."

Where people slip

Ginott avoids even positive labels, separating the deed from the doer.

Your place on the trail

Every lesson rests on earlier ones and opens later ones. Tap any to jump.

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