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Educational Psychology / Unit 11   EDP 1022 short lesson, about 20 seconds

Problem Ownership and I-Messages

Captions available

The idea

Thomas Gordon's Teacher Effectiveness Training begins with problem ownership: whoever is bothered by a behavior owns the problem. It uses active listening, assertive I-messages rather than you-messages, and negotiation to reach consensus.

In practice

"When talking interrupts my explanation, I lose my place," instead of "You're always rude."

Where people slip

Assertive is neither passive nor hostile, as in Canter's assertive discipline.

Your place on the trail

Every lesson rests on earlier ones and opens later ones. Tap any to jump.

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