The M-CaReM-AI Method: Defining Work for AI / Unit 9 MCM 206 short lesson, about 20 seconds
Lessons: Language, Packs, Cards
Captions available
The idea
The case team's retrospective found that the language of things stuck, Packs reduced re-explaining, and cards made stories and tests sharper.
In practice
Within weeks, people who had never said object were talking about the Incident Report and the Investigation Case as shared ideas.
Where people slip
The book adds that validation changed the tone: disagreements became about definitions and states, more concrete and less personal.
Your place on the trail
Every lesson rests on earlier ones and opens later ones. Tap any to jump.
Builds on
Unlocks
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