Skip to main content
SWStudyWalks Search

The Lost ARC / Unit 18   ARC 432 short lesson, about 20 seconds

Ninety Days

Captions available

The idea

Dr. Osei spends her first four weeks in one-on-one conversations with all thirty-seven staff, asking five questions before changing anything.

In practice

The last question: what are we pretending is fine when it isn't?

Where people slip

Her diagnosis: competent individually, disconnected collectively, autonomous by default, unrecognised, and never having experienced consistent leadership.

Your place on the trail

Every lesson rests on earlier ones and opens later ones. Tap any to jump.

Something wrong in this lesson? Flag it  ·  Sources for The Lost ARC