The Lost ARC / Unit 18 ARC 436 short lesson, about 20 seconds
Mistake Debriefs
Captions available
The idea
Carmen introduces mistake debriefs: structured conversations about what went wrong, focused on process and separated from any evaluation.
In practice
The first debriefs met with discomfort and silence, until Carmen shares her own recent, consequential mistakes.
Where people slip
The book's point is that her vulnerability was genuine rather than curated humility, and the team could tell the difference.
Your place on the trail
Every lesson rests on earlier ones and opens later ones. Tap any to jump.
Builds on
Unlocks
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