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The Lost ARC / Unit 18   ARC 434 short lesson, about 20 seconds

The Leader Who Rebuilt

Captions available

The idea

The book's second extended case follows Carmen, who inherits a government affairs team led for three years through fear by a Tyrant known as the Hammer.

In practice

A team doing adequate work, emailing instead of talking, and documenting everything for self-protection.

Where people slip

Carmen's task, in the book's words, was not only to lead the team but to rebuild its capacity to be led.

Your place on the trail

Every lesson rests on earlier ones and opens later ones. Tap any to jump.

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