The Lost ARC / Unit 15 ARC 353 short lesson, about 20 seconds
Suspending Your Agenda
Captions available
The idea
The book says listening requires suspending the leader's own agenda: the impulse to fix, advise, redirect or make the conversation more comfortable.
In practice
A leader resisting the urge to offer a solution while someone is still working out what the problem is.
Where people slip
The book adds hearing what is said, what is not said, and the emotional current beneath both.
Your place on the trail
Every lesson rests on earlier ones and opens later ones. Tap any to jump.
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