The Lost ARC / Unit 15 ARC 358 short lesson, about 20 seconds
When Leaders Fail to Listen
Captions available
The idea
When leaders fail to listen, the book says, they misdiagnose: they activate people who are overwhelmed and inhibit people who are ready to grow.
In practice
A stretch assignment handed to someone quietly coping with a family crisis, and a promotion withheld from someone ready for it.
Where people slip
The book adds that misdiagnosis damages trust, because it tells people the leader never looked.
Your place on the trail
Every lesson rests on earlier ones and opens later ones. Tap any to jump.
Builds on
Unlocks
- Nothing yet depends on this.
Something wrong in this lesson? Flag it · Sources for The Lost ARC