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The Lost ARC / Unit 10   ARC 230 short lesson, about 20 seconds

Trust and the Brain

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The idea

Paul Zak's research links trust to oxytocin, and his surveys compare high-trust and low-trust organisations.

In practice

In Zak's twenty seventeen Harvard Business Review report, people at high-trust companies reported seventy-four percent less stress, fifty percent higher productivity and forty percent less burnout.

Where people slip

These are survey comparisons between organisations, not experiments; the book reads them as trust being physiological as well as social.

Your place on the trail

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Unlocks

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