The M-CaReM-AI Method: Defining Work for AI / Unit 9 MCM 203 short lesson, about 20 seconds
Names Shape the Work
Captions available
The idea
In the case's first workshop, the team names a zone Action, until the quality manager insists on Improvement and Follow-Up.
In practice
Her argument, in the book: the word improvement matters, because names shape how people think about the work.
Where people slip
The method takes naming seriously in every phase; the words on the map become the words in meetings.
Your place on the trail
Every lesson rests on earlier ones and opens later ones. Tap any to jump.
Builds on
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