Psychology / Unit 7 Psych 0799 short lesson, about 20 seconds
Emotional Intelligence
Captions available
The idea
Emotional intelligence is the ability to perceive, understand, and regulate emotion in oneself and others.
In practice
A manager recognizes rising frustration in a meeting and adjusts before it becomes conflict.
Where people slip
Measures vary widely in quality, and popular versions overstate what the research supports.
Your place on the trail
Every lesson rests on earlier ones and opens later ones. Tap any to jump.
Builds on
Unlocks
- Nothing yet depends on this.
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