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Leading AI at Work: Governance, Rollout and Practice / Unit 4   LAI 077 short lesson, about 20 seconds

Every Field Has Its Incident Report

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The idea

The book's lesson from that exchange is that every field has its own version of the hospital's Incident Report.

In practice

Usually it is the decision that matters most to the people affected: the claim decision, the eligibility decision, the credit decision, the performance review.

Where people slip

Finding that decision is the first move in any domain.

Your place on the trail

Every lesson rests on earlier ones and opens later ones. Tap any to jump.

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