Leading AI at Work: Governance, Rollout and Practice / Unit 4 LAI 076 short lesson, about 20 seconds
"But That's Healthcare"
Captions available
The idea
The M-CaReM-AI method, by J. R. Carver, opens its domain playbooks with a common objection: the hospital case does not apply to us.
In practice
In the book's example, a claims supervisor is asked which decision people argue about, appeal or get audited on. She answers at once: the claim decision.
Where people slip
Her answer is the start of her own playbook.
Your place on the trail
Every lesson rests on earlier ones and opens later ones. Tap any to jump.
Builds on
- Nothing. This is a starting point.
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