Evidence-Based Practice / Unit 17 EBP 2402 short lesson, about 20 seconds
Change Is an Emotional Process
Captions available
The idea
The chapter's first assumption is that organizational change is a highly emotional process, not primarily an informational one.
In practice
A well-argued change met with feeling rather than with questions.
Where people slip
If change were informational, explaining it would suffice. Everything else in this unit follows from its not being.
Your place on the trail
Every lesson rests on earlier ones and opens later ones. Tap any to jump.
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