Evidence-Based Practice / Unit 10 EBP 1380 short lesson, about 20 seconds
The Process Map
Captions available
The idea
A process map sets out the actual steps of a process in order, including the ones nobody intended.
In practice
A mapped workflow showing a handoff that no policy describes.
Where people slip
Map the process as performed, not as written. The difference between the two is usually where the problem is.
Your place on the trail
Every lesson rests on earlier ones and opens later ones. Tap any to jump.
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