The Lost ARC / Unit 2 ARC 055 short lesson, about 20 seconds
How Safety Is Built
Captions available
The idea
In Edmondson's study of fifty-one work teams, psychological safety went with learning behaviour, and learning behaviour in turn went with team performance.
In practice
Teams that raised problems and sought feedback, and performed better through that learning.
Where people slip
The book adds that safety comes not from values statements but from how leaders respond to mistakes and dissent, day after day.
Your place on the trail
Every lesson rests on earlier ones and opens later ones. Tap any to jump.
Builds on
Unlocks
- Nothing yet depends on this.
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