The Lost ARC / Unit 16 ARC 381 short lesson, about 20 seconds
Director Hayes
Captions available
The idea
In the book's composite story, consistent, unremarkable Director Hayes takes six weeks of leave, and on his first day away, nothing changes.
In practice
A new hire asking, "Who's in charge while Hayes is gone?" and a senior analyst answering, "We all are."
Where people slip
"He didn't build a team that works for him. He built a team that works like him."
Your place on the trail
Every lesson rests on earlier ones and opens later ones. Tap any to jump.
Builds on
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