The Lost ARC / Unit 16 ARC 401 short lesson, about 20 seconds
Psychological Before Operational
Captions available
The idea
The book's sixth part opens with a claim drawn from destructive-leadership research: leadership collapse is psychological before it is operational; people break before systems do.
In practice
A team losing its best analysts months before any project fails or any metric moves.
Where people slip
The book draws on Schmidt, Tepper, Rosenthal and Pittinsky, and Tourish, calling the patterns predictable and preventable.
Your place on the trail
Every lesson rests on earlier ones and opens later ones. Tap any to jump.
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