The Lost ARC / Unit 4 ARC 110 short lesson, about 20 seconds
Janelle: Who Should I Tell?
Captions available
The idea
In the book's composite story, new team lead Janelle asks each person to name a recent contribution, and a junior analyst says no one noticed his.
In practice
Janelle opening her email mid-meeting: "Who should I tell?" and sending the director a note with Carlos named.
Where people slip
From then on, every briefing she gave named individuals, "Sarah's analysis revealed," never "the team found."
Your place on the trail
Every lesson rests on earlier ones and opens later ones. Tap any to jump.
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