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Outsourcing and Automation

This video presents the same text shown beside it, spoken and on screen. It adds nothing the text does not say.

State

Outsourcing contracts jobs to workers elsewhere, and automation replaces workers with technology; both reshape which jobs remain available domestically.

Show

A call center's functions moving to a lower-wage country and a cashier being replaced by self-service kiosks illustrate the two forces separately.

Watch for

Outsourcing and automation are distinct mechanisms that act together; collapsing them into one cause obscures which policy lever addresses which effect.