Leading AI at Work: Governance, Rollout and Practice / Unit 4 LAI 090 short lesson, about 20 seconds
Triage Fills the Assessment
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The idea
In the insurance playbook, AI usually enters through triage, and the book says where its output belongs.
In practice
Triage models fill Claim Assessment fields, which feed the Claim Decision's logic but do not replace it.
Where people slip
Keeping the score on the assessment, not the decision, is what keeps the Claim Decision governed.
Your place on the trail
Every lesson rests on earlier ones and opens later ones. Tap any to jump.
Builds on
Unlocks
- Nothing yet depends on this.
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