Leading AI at Work: Governance, Rollout and Practice / Unit 1 LAI 003 short lesson, about 20 seconds
Before What Happens, What It Happens To
Captions available
The idea
The method's habit for practice is to ask, before talking about what happens, what it happens to.
In practice
Instead of starting with a new workflow for appeal cases, a team first asks what an Appeal Case is, what it is made of, and who cares if it is wrong.
Where people slip
Most teams are trained behavior-first, so this habit takes deliberate practice.
Your place on the trail
Every lesson rests on earlier ones and opens later ones. Tap any to jump.
Something wrong in this lesson? Flag it · Sources for Leading AI at Work: Governance, Rollout and Practice