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Leading AI at Work: Governance, Rollout and Practice / Unit 6   LAI 145 worked example, 60 to 90 seconds

Monitoring After Release

Captions available

The idea

NIST's Manage four point one and four point three ask for monitoring after deployment and for communication about incidents, and the method's documents give each a home.

In practice

Step one: write a monitoring plan for the feature that includes input from users, appeals and overrides, and the triggers for decommissioning. Step two: feed the override log, which Generative AI at Work taught, into that plan as one of its signals. Step three: set how incidents are responded to and recovered from, and link the incident route Generative AI at Work taught. Step four: decide who is told when an error occurs, including, as NIST's Manage four point three says, affected communities where relevant. Step five: after each incident, feed what was learned into the Gold thing's Pack and the next object review.

Where people slip

Monitoring that watches only the model's technical performance misses most of what NIST asks for. Appeals and overrides are where people show that a decision went wrong.

Your place on the trail

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