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Generative AI at Work / Unit 6   GAI 130 short lesson, about 20 seconds

Automation Bias

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The idea

Automation bias, in NIST's profile, is excessive deference to automated systems, including judging AI content as higher quality than other sources without reason.

In practice

A reviewer who approves an AI-drafted report faster than a colleague's, with fewer questions, because the tool is usually right.

Where people slip

NIST notes that automation bias makes other risks worse, especially confabulation and bias.

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