Technology Encodes Values
This video presents the same text shown beside it, spoken and on screen. It adds nothing the text does not say.
State
A computer system's design can promote or discourage social inequities — technology never acts on its own, but inside a social context its builders chose to serve.
Show
A library kiosk designed with its patrons reads differently from one designed for them.
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"Neutral" is itself a design claim, and it needs receipts.